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Insight7

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Monterey AI

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Insights
User Insights
Capture customer information and turn them into insights to observe trends and conduct analysis
 
Qualitative Insights
Get actionable data to grow your business with the information provided by users
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Not Supported

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Supported

 
Feedback Collection
Collect feedback from various channels automatically and generate actionable insights
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Supported

 
Customer Management
Voting Board
Allow users to create and vote on feedback to introduce changes publicly
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Feedback Priorities
Easily identify similar feedback expressed by customers to prioritize better and faster
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Issue Management
Create tasks to prioritize and manage customer issues in an orderly manner
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Topic Auto-Clustering
Obtain the most frequently mentioned topics to cater to customer needs
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Automated Responses
Create automated responses to queries by adding your data to the tool
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Analysis
Keyword Tracker
Track keywords related to competitors, specific features, and more to register and monitor keywords of your choice
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Research Analysis
Collate information from user experiences and conduct a detailed analysis to generate customer insights
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Insight Sharing
Allow team members to connect to your channel and access insights
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Integrations
Chrome Extension
Install the Chrome extension to capture customer feedback from any web app or web page
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Not Supported

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Supported

 
Slack Integration
Connect your Slack account to keep your team posted simultaneously
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Not Supported

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Supported

 
Zoom Cloud Integration
Store meeting recordings to be accessed later
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Salesforce Integration
Connect your Salesforce account to transfer data to your CRM automatically
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Supported

 
Zapier Integration
Connect to your Zapier account for seamless integration across apps
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Not Supported

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Not Supported

 
Twitter Integration
Track what users are talking about your product on Twitter
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Supported

 
Manychat Integration
Use Manychat to design message flows and create commands visually
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Dialogflow Integration
Use Google AI to query your Google Sheet and generate responses for a variety of web and mobile experiences
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